LRI strives to make the order process as painless as possible.

If you order products it works just like you would expect. You place the order, we ship the products, and they show up at your door.

Most of our orders are for one or more gunsmithing services, the process of ordering these services is also straightforward, but it is different.

• Order services using this website and build your cart accordingly.
• Box your parts for shipment to us, be sure to pack them carefully.
• Include a copy of your purchase receipt inside the box.
• Ship the package to:

        LONGRIFLES, INC.
        3570 MAYER AVE STE B
        STURGIS, SD 57785

 

You will receive a confirmation via email when your parts arrive and have been inspected/checked in.

 

Link regarding the shipment of Firearms via the United States Postal Service 

 

 

Shipping Insurance

Insurance for your property can be handled in two ways.  

1.  Courier insurance is purchased from whoever is used to ship your parts to/from LRI.
2.  LRI's in-house insurance is only applicable to items being shipped from LRI.

LRI insurance is an optional policy you can purchase to have additional protection on your property.  Our coverage is exclusive to jobs being sent back to clients. It is meant to cover the full replacement cost of a job lost, stolen, or damaged while in transit back to you.  This is an elective policy that you have the option of purchasing.  It is NOT applied automatically.

This coverage is limited to jobs shipped in a hard case. (metal or plastic gun case)  Firearms shipped in cardboard are ineligible for the additional LRI coverage.

How elective insurance purchased from LRI works in the event of a lost or stolen firearm:

• The client (you) must inform us that the parcel has not been delivered after a reasonable time beyond the expected delivery date.  IMPORTANT:  DO NOT contact the courier to initiate a trace yourself.  LRI must do this as we are the shipper and insurer of the package.  Failure to do this voids any/all coverage by LRI.
• We (LRI) initiate a trace through the courier.   The earliest we can initiate a trace is 15 calendar days after the date the item left LRI and must not exceed 60 days.
• From that date, a reasonable amount of time must be allowed for the courier to attempt to locate and verify the parcel.   Note that with firearms this WILL result in the package being opened so that the make, model, and serial number can be verified.  
• If a firearm or suppressor is declared lost or stolen by the courier, LRI immediately reports it to our local police.  It is entered into a national database for stolen firearms.  IMPORTANT:  IF your firearm(s) are delivered to you after this has been done, it is vital that you contact us as soon as possible so that we can have the item(s) removed from the database.   Failure to do so is at your own risk and could result in an uncomfortable interaction with law enforcement.  LRI will not be held liable under any circumstance.
• Once an item has been declared lost or stolen with the original courier, the LRI insurance process begins.   We require 30 days to review the case and then issue the claim's reimbursement for the amount insured.   Once a claim check is deposited, the missing/stolen items become the property of LRI.  We will continue to try and recover the item.
• IMPORTANT:  If your property is delivered after receiving the reimbursement check from LRI, you must contact us immediately.  You will be offered the opportunity to "buy back" your property by returning the reimbursement check or you can return the items to LRI.  If you elect to keep the reimbursement check, items listed on the stolen firearms registry will remain there.

Thank you for choosing to do business with us.